FAQ: frequently asked questions

If you did not find your answers, do not hesitate to call us +420 731 777 800 or e-mail us info@penzion-janka.cz

Can I pay by card at the reception?

No, it is not possible.

You can pay on our bank account. Please, let us know in advance. We need to have your payment on our bank account before your arrival.

Can I have a pet with me?

No. According to the satisfaction of our guests, pets are not allowed.

Is it possible to have separated beds?

In classic rooms, we have double beds but it is possible to separate them if you ask us in advance.

In wellness rooms, we have only double beds which we cannot separate.

Can I order short-time accomodation after 7 p.m.?

It is possible but the prices are higher.

Can I order my breakfast in the morning?

No. We want to serve you fresh pastry so we buy it in a bakery every morning. 🙂 This is why we need to know about your breakfast in advance.

Can I order lunch or dinner in your pension?

No. We serve only breakfasts. If you want to have lunch or dinner, you can visit one of the great nearby restaurants. We can recommend Steakhouse K1 or U Badinů. Both of those outstanding restaurants are only 5 minutes by walk from our pension.

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